Trust us, at FOH®, Inc, we value your privacy, and appreciate your confidence in us to keep the information you provide, and that we collect safe, protected, and transparent.
We know that disclaimers and usage terms like this privacy policy can be complex and tedious, which is why we've worked with great consideration and intent to provide you this information in simple language that's easy to understand and provided in an organized way to make digesting it easy.
FOH®, Inc. has divisions/brands; FOH Health Essentials™, Front of the House® and room360° by FOH®
Front of the House® designs and manufactures smart, savvy, commercial-grade product solutions with collections designed for customers to be creative and strategic while maximizing their budgets and room360° by FOH® is a foodservice & hospitality industry authority on tabletop and hotel lifestyle accessories.
FOH®, Inc is committed to protecting your privacy. Therefore, to search for information and to read content on our websites you do not need to enter your personal information. However, to access all the amazing features of our sites, you may be asked to create a user account with us.
Depending on the purpose, we may process the following data:
When you visit our sites, we may gather some data about you so that we can tailor our product offerings just for you and your needs.
Customer support is a huge part of our services. We may record all of our communication through multiple channels. If we connect via email, chat, or phone calls, we will store personal information you shared in order to provide you with the service you require and/or to train our team.
If you want to register on our websites, we need to process your Personal Data such as your email address, password and any other information you provide.
To provide you with the best offers and to maximize our marketing efficiency, we process your Personal Data for the purposes of direct marketing (email offers and related processing activities). Besides your contact details, we may also keep data like your transaction history, product preferences and other details about your interaction with us that help us with customer segmentation and personalization of these offers.
We can send you offers and other commercial communications based on a legitimate interest in direct marketing. At any time, you can object to this and we will immediately cease to process your Personal Data for this purpose. However, this means that we will no longer be able to send you any offers, invites, or other exciting info and/or FOH® news.
From time to time, we share contact details with our authorized representatives who comply to our Privacy Policy. Otherwise, we will never share your Personal Data with any other Data Controllers or third party entities without your knowledge. Rest assured, we will only contact you with offers that are linked to our main business. You can always unsubscribe and check your subscription status through links on our websites and in any marketing communications you receive from us.
To improve our marketing campaigns overall, we may also perform analysis to help us see which campaigns work and how they contribute to our conversion rates. To secure the maximum effectiveness and best outcomes of such analysis, we use third-party Data Processors. In all cases, we remain the Data Controllers of your Personal Data and these third parties can only use them to fulfill our purposes.
For this purpose, we also process your Personal Data based on our legitimate interest of market research. At any time, you can object against this processing.
We want to make sure you don't miss out any special offers that we have. Because of this, we may send website and app push notifications (with your consent) and we also may display ads on third-party websites that are tailored to you according to your past engagement and customer history with us. Therefore, from time to time, you may see ads about our company and products elsewhere on the internet.
As with any other business, to improve the way we do things, we need some data about you, our customers. To this end we use third-party services that allow us to record and analyze your behavior. Thanks to this, we can see trends and patterns which help us improve many areas of our business activities, and your experience working with us overall.
If you call us on our customer support line or contact us through email or chat, we may record the phone call or the messages for the purpose of improving our services. These recordings may be used during training sessions so that we can make sure we're always providing you with world class customer service.
From time to time, we share contact details with our authorized representatives who comply with our Privacy Policy.
We may use third party service providers to assist us in analyzing how our sites are used including:
FOH® Inc will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy and to the extent that we need to comply with legal and audit obligations.
We want you to always be in control of your Personal Data. To this end, you have rights that allow you to request access to it. You may contact privacy@foh.cc to:
The security of your data is of the utmost importance to us. Of course no method of data transmission and/or electronic storage online is 100% guaranteed secure. With that said, you can rest assured, we employ some of the most stringent and advanced commercially recognized means to keep your Personal Data secure.
Cookies are small data files your browser places on your computer or device when you visit websites. Cookies are therefore unique to your browser. Cookies help your browser navigate a website, but the cookies cannot collect any information stored on your computer or device or in your files.
We use cookies for reasons, such as:
In short; the key reason we use cookies is to make your visits to our website more convenient, more efficient and user-friendly for you. Please see our cookies policy for more details.
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Our websites may contain links to other sites that are not operated by FOH®, Inc. If you click on a third party link, you will be redirected to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
Under certain circumstances, FOH®, Inc may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
FOH®, Inc. recognizes the regulations required by GDPR and are committed to extend these rights for all our European Union (EU) and non-EU users and contacts. For more information regarding GDPR, please visit ec.europa.eu/commission/index_en
If you are a resident of California, this section will show you more details about the personal information we collect about you, and your rights under the California Consumer Privacy Act, or “CCPA.”
We acquire your personal information directly from you and process your Personal Data based on consent by accepting our Cookie Policy and completing our forms. The use of your Personal Information help us to operate, manage, and maintain our business, to provide our products and services, for vendor management purposes, and to accomplish our business purposes and objectives, including, for example, using Personal Information to: develop, improve, and maintain our products and services; personalize, advertise, and market our products and services; conduct research, analytics, and data analysis; undertake quality and safety assurance measures; conduct risk and security control and monitoring; detect and prevent fraud; perform identity verification; perform accounting, audit, and other internal functions, such as internal investigations; comply with law, legal process, and internal policies; maintain records; and exercise and defend legal claims. More details are further defined in the Privacy Policy section on this website. However, we do not sell any of your personal information, so your information is safe with us.
The CCPA provides you the right to:
You can contact us on privacy@foh.cc and exercise your California Privacy Rights under the CCPA. We will verify your request and we might need to request further identification. You may also designate an authorized agent to act on your behalf.
This Privacy Policy was last reviewed and updated on January 1st, 2021. FOH®, Inc may continue to update this Privacy Policy in the future. We will notify you about material changes to this privacy policy by either sending a notice to the email address you provided to us and/or by placing a prominent notice on the website.
If you have any further questions about our privacy policy, please contact us:
By email: privacy@foh.cc
By phone number: +1 305.757.7940
